These Terms and Conditions (“Terms”) govern your use of the loan services provided by Zero Loan (“we”, “us” or “our”). By applying for or accepting any loan or related service from Zero Loan, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, do not use our services.
“Borrower”, “you” or “your” : Any individual or entity applying for or receiving a loan or using related services from Zero Loan.
“Loan” : Any credit facility, advance, or disbursement provided by Zero Loan to a Borrower.
“Agreement” : The loan agreement or similar contract entered into between Zero Loan and the Borrower, incorporating these Terms and any schedules or annexures.
“Effective Date” : The date on which a loan agreement is executed or on which these Terms first apply to you.
“Repayment Schedule” : The timetable (dates and amounts) for repayment of principal, fees, and any other charges.
“Processing Fee” : Any fee charged for processing the loan application, disbursement, or administration (if applicable).
“Default” : Failure to make any payment due under the Repayment Schedule or breach of any covenant in the Agreement.
Eligibility Criteria
You must be at least 18 years old and a resident of the jurisdictions in which Zero Loan is authorized to operate.
You must provide accurate, complete, and up-to-date information during application (including identity, address, income, and any other KYC/AML requirements).
You must satisfy any creditworthiness assessment or other internal criteria Zero Loan applies.
Application Process
You submit a loan application via our platform or in the manner prescribed.
We may require documents (e.g., identity proof, address proof, income proof).
Submission of false or incomplete information may lead to rejection or recall of disbursed funds and may have legal consequences.
Approval
Approval is at our sole discretion, based on credit assessment, internal policies, and regulatory guidelines.
Approval may be conditional (e.g., subject to additional documents or collateral).
We reserve the right to decline any application without assigning a reason, provided such right is exercised in compliance with applicable law.
Loan Amount & Disbursement
Upon approval, we will notify you of the sanctioned amount, disbursement date, and any conditions.
Disbursement may be via bank transfer or other methods we specify.
You must verify receipt and notify us immediately of any discrepancies.
Interest and Fees
If the product is marketed as a “zero interest” loan, the principal amount will not accrue interest in the ordinary course, subject to timely repayment as per the Repayment Schedule.
You may still be liable for processing fees, late payment fees, or other charges as disclosed separately.
All fees and charges will be communicated in writing before finalizing the Agreement.
Repayment
You agree to repay the principal and any applicable fees according to the Repayment Schedule.
Repayment methods may include automated debit, bank transfers, or other modes we support.
You are responsible for ensuring sufficient funds and timely payment.
Early repayment/prepayment: You may repay earlier than scheduled; any applicable prepayment charges or adjustments will be as per the Agreement.
Late Payment and Default
If you fail to make any payment by the due date, we may charge a late payment fee or penalty as specified in your Agreement.
Continued non-payment or breach may constitute Default, entitling us to take recovery actions, report to credit bureaus, or pursue legal remedies as permitted by law.
Default may also void any zero interest benefit, making the outstanding amount subject to interest at the rate specified for defaults.
Security/Collateral
If the loan is secured, you must provide and maintain the agreed collateral (movable or immovable).
You must not create any lien or third-party interest on collateral without our consent.
Upon Default, we may enforce the security in accordance with applicable laws.
By applying for or accepting a loan, you represent and warrant that:
You have the legal capacity and authority to enter into the Agreement.
All information provided is true, accurate, and not misleading.
No litigation, claim, or event exists that would materially affect your ability to repay.
You will comply with all applicable laws in connection with the loan.
You agree to use loan proceeds solely for the purpose stated in your application.
Misuse of funds (e.g., unlawful activities) constitutes a material breach and may lead to immediate demand for repayment and legal action.
We collect and process personal data in accordance with our Privacy Policy.
By using our services, you consent to data collection, storage, processing, and sharing with credit bureaus, service providers, or as required by law/regulation.
Sensitive personal data will be handled securely; refer to our Privacy Policy for details.
We may communicate via email, SMS, phone calls, or other channels you provide.
You consent to receive communications related to the loan, repayment reminders, marketing (if opted in), or regulatory disclosures.
You may opt out of marketing communications per our Privacy Policy, but repayment-related communications remain mandatory.
All content, trademarks, logos, and software on our platform are owned by or licensed to Zero Loan.
You may not copy, reproduce, or use our intellectual property without express permission.
To the maximum extent permitted by law, Zero Loan and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the loan or services.
Our total liability for any claim related to the services shall not exceed the amount you have paid or owe under the Agreement.
You agree to indemnify and hold harmless Zero Loan, its officers, directors, employees, and agents from any claim, loss, liability, or expense (including legal fees) arising from:
Your breach of these Terms or the Agreement.
Misrepresentation or inaccurate information provided.
Violation of any applicable law.
These Terms and the Agreement are governed by the laws of India.
Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts in [City, State] where our registered office is located (insert your company’s jurisdiction).
Before resorting to litigation, parties shall attempt to resolve disputes through good-faith negotiation or mediation, if available under applicable law.
We may modify these Terms from time to time. Material changes will be communicated via our platform or email at least 7 days before taking effect.
Continued use of services after the effective date of changes constitutes acceptance of the revised Terms.
If you do not agree to changes, you may repay outstanding amounts in full and discontinue using services.
We may terminate or suspend your access to services or cancel the Agreement upon Default or if you breach any provision.
You remain liable for all outstanding obligations even after termination.
You may also terminate the Agreement by repaying all outstanding amounts and notifying us in writing as per contact instructions.
Neither party shall be liable for delays or failures due to events beyond reasonable control (e.g., natural disasters, pandemics, regulatory changes).
Obligations will be suspended during the event; parties should resume performance once the event subsides.
Notices must be sent to the addresses or contact channels provided in the Agreement.
Electronic notices (email/SMS) are deemed received when sent; postal notices are deemed received [X] days after dispatch.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.
For queries, support, or grievances:
Email: zeroloandebt@gmail.com
Phone: 7980938730 , 7864836244
Address: [registered office address]
This document is a template and does not constitute legal advice. You should consult qualified legal counsel to ensure full compliance with applicable laws, regulations, and industry best practices before adopting or publishing these Terms.
Next Steps & Customization
Insert your company’s full legal name, registered address, and contact details wherever placeholders appear.
Specify any processing fees, late payment charges, or other service fees.
Define the exact jurisdiction (city/state) for governing law and dispute resolution.
Align eligibility and KYC requirements with your regulatory obligations (e.g., RBI guidelines if in India).
Review “zero interest” mechanics carefully: ensure any processing fees or penalty rates are transparently disclosed.
Consult a legal professional to validate and finalize these Terms before publishing.
